Terms of Service (properpizzas.co.uk)

TERMS AND CONDITIONS

These terms and conditions (the "Terms and Conditions") govern the use of www.properpizzas.co.uk (the "Site"). This Site is owned and operated by The Proper Pizza Company Ltd. This Site is a restaurant & takeaway.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of The Proper Pizza Company Ltd and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability
The Proper Pizza Company Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless The Proper Pizza Company Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of England and Wales..

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We may notify users of changes via a notice on our website.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

01874 620036
info@properpizzas.co.uk
The Proper Pizza Company Ltd, The Tool Box, 11 Lion Yard, Brecon LD3 7BA

You can also contact us through the feedback form available on our Site.

Effective Date: 1st day of January, 2025

www.properpizzas.co.uk Privacy Policy

Type of website: Restaurant & Takeaway
Effective date: 1st day of January, 2025

www.properpizzas.co.uk (the "Site") is owned and operated by The Proper Pizza Company Ltd. The Proper Pizza Company Ltd is the data controller and can be contacted at:

info@properpizzas.co.uk
01874 320036
The Proper Pizza Company Ltd, The Tool Box, 11 Lion Yard, Brecon LD3 7BA

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

1. The personal data we will collect;
   
2. Use of collected data;
   
3. Who has access to the data collected;
   
4. The rights of Site users; and
   
5. The Site's cookie policy.
   

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent
By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy.
   

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Making a written request to info@properpizzas.co.uk.

Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:

1. Users have provided their consent to the processing of their data for one or more specific purposes; and
   
2. Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are: To improve customer satisfaction and ease of use whilst interacting with The Proper Pizza Company Ltd..
   

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

1. IP address;
   
2. Hardware and software details;
   
3. Clicked links; and
   
4. Content viewed.
   

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

1. First and last name;
   
2. Email address;
   
3. Phone number;
   
4. Auto fill data; and
   
5. Dietary Concerns.
   

This data may be collected using the following methods:

1. Contact Forms Throughout Website.
   

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

1. Business analysis & website performance reports..
   

The data we collect when the user performs certain functions may be used for the following purposes:

1. Customer Management & Relations.
   

Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties
We may share user data with the following third parties:

1. GoDaddy - Website Hosting Service; and
   
2. Google Analytics - Website Analysis Service.
   

We may share the following user data with third parties:

1. Links clicked while using site.;
   
2. Digital touchpoints of user whilst using site.; and
   
3. Data inputted into contact forms and send to The Proper Pizza Company Ltd.
   

We may share user data with third parties for the following purposes:

1. Business Analysis;
   
2. Ease of Use; and
   
3. Targeted Marketing.
   

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;
   
2. If it is required for any legal proceeding;
   
3. To prove or protect our legal rights; and
   
4. To buyers or potential buyers of this company in the event that we seek to sell the company.
   

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
Personal data will be retained for up to 3 years unless required for ongoing business needs or legal obligations.

How We Protect Your Personal Data
All data is securely managed by trusted third-party providers using industry-accredited security measures. Any data accessible to our employees is restricted to management-level staff only.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Your Rights as a User
Under the GDPR, you have the following rights:

1. Right to be informed;
   
2. Right of access;
   
3. Right to rectification;
   
4. Right to erasure;
   
5. Right to restrict processing;
   
6. Right to data portability; and
   
7. Right to object.
   

Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:

William Thompson
will@properpizzas.co.uk
01874 620036
The Proper Pizza Company Ltd, The Tool Box, 11 Lion Yard, Brecon LD3 7BA

How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking 'unsubscribe' on the bottom of any marketing email distributed by The Proper Pizza Company Ltd.
   

Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

1. Functional cookies
   Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
   
2. Analytical cookies
   Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc; and
   
3. Third-Party Cookies
   Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
   
   1. Monitor user preferences..
      

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the information Commissioners Office.

Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, William Thompson, at:

will@properpizzas.co.uk
01874 620036
The Proper Pizza Company Ltd, The Tool Box, 11 Lion Yard, Brecon LD3 7BA